Frequently Asked Questions
Have a question for Christa? Our clients usually have quite a few when they are thinking about partnering with Exclusive Healthcare Solutions, and we welcome them. We’re all about clear and open communication. If you still have a question after reading this page, be sure to call us, and we’ll be happy to answer it.
How do you actually help practices grow?
We do this in any number of ways, and that all depends on a practice’s particular needs. We can assist with business planning, patient acquisition, interviewing and hiring, staff training, and much more. Basically, anything your practice needs to grow, we’re ready and able to do it.
What kinds of practices do you help?
We specialize in serving both medical and dental practices, and we work exclusively with only one practice from a specific field. So, if you are an orthodontist or an orthopedic surgeon in San Antonio and partner with us, we will not work with a competing office.
What kind of experience do you have?
Christa Franklin has been helping medical and dental practices for over 19 years. She has literally been inside thousands of offices and has gained a deep understanding of how to make a practice efficient and profitable. Her track record speaks for itself.
How will I know if you’re actually helping?
When you partner with us, we will formulate specific objectives that are quantifiable and easy to measure. We will consistently evaluate your progress, usually on a quarterly basis, to make sure you are steadily getting closer to your goals. These objectives can be changed at any time per your request, and we will monitor everything so we can always back up our claims with hard numbers.
I don’t really know what my practice needs. Can you still help me?
Yes! At our initial meeting, we’ll take time to get to know you as a person as well as your practice. From there, we’ll work with you to find out what your goals are for your life, profession, and beyond so we can put together a strategy to help you meet them.
Can you help me get new patients?
We sure can, and we’ll use every modern marketing tool at our disposal to make it happen. We will help you come up with an outreach strategy using the internet, traditional media, PR, and community programs so that you not only get new patients, but the right kind of patients.
Can you help me deal with insurance?
Insurance is becoming a bigger and bigger factor in healthcare as time goes on, and making sure you’re part of the right networks, receiving ideal reimbursements, and are complying with regulations can be very time-consuming tasks. Our team at Exclusive Healthcare Solutions can turn this potential burden into steady cash flow for your practice so you can stay up to date and profitable.