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How We Can Help You

Think of Exclusive Healthcare Solutions as your Chief Operating Officer, Vice President of Business Development and Director of Human Resources – all rolled into one. Then again, we might work as your Director or Marketing, Event Planner or Interior Decorator.

That is the beauty of hiring us.

We have successfully worn all of these hats, and we are willing to do whatever it takes to help your practice grow. Generally, Christa and her team starts with a strategic assessment of your business – what is good and what needs improvement. From there, we help you set specific objectives – usually on a quarterly basis – and work with you and your team to make good things happen.

Please take a few minutes to review each of the 8 primary areas where we are able to make a positive difference – and give you peace-of-mind and more time to focus on what you love.

Strategic Planning

It is much easier to get there if you know where you want to go. Christa will help you organize your thoughts and assess your strengths and weaknesses. In turn, she will work with you to set specific, measureable objectives. Finally, she will measure progress and report back to you.

about strategic planning
Christa talking to doctor and team members

New Patient Acquisition

For most practices, new patients are what fuels growth. Because the best, new patients come from referrals, Exclusive Healthcare Solutions starts there. In addition, we take the lead in developing and implementing Internet, traditional media, PR and community programs – as needed – to enable your practice to grow efficiently.

about new patient acquisition
Smiling patient in dental chair

Customer Care Coaching

Successful practices create amazing patient experiences. They generate buzz and positive word-of-mouth simply by treating their patients better. However, making this happen is not simple. Christa is the perfect person to learn from your team, share with your team and empower them to deliver the unexpected routinely.

about Customer Service Coaching
Welcoming assistant helping patient at reception desk

Recruiting & Interviewing

Let’s face it. Hiring the right people is an inexact science – at best. This said, the best practices almost always have the best people. We realize this and will utilize our extensive network and disciplined approach to find and select the right people to join your team.

about Interviewing & Recruiting
Man and woman shaking hands

Practice Interior Design

To patients, the quality of care you deliver is directly related to the appearance of your practice. Clean, modern and high-tech requires a certain look and feel. Warm, caring and personalized drives something entirely different. Christa gets it. And, she can lead a makeover of your practice that will positively impact your bottom line.

about Interior Design
Cozy and relaxing patient waiting area

Insurance Maximization

There is no way around it. Insurance is a significant player in almost every practice. Starting with credentialing and negotiation, Exclusive Healthcare Solutions can lead a team that ensures you are participating in the right plans, receiving the proper reimbursements and complying with all legal and regulatory requirements.

about Insurance Maximization
Christa talking to medical professional

Event Management

From showing appreciation to current patients to advancing relationships with your referral network, Christa will take the worry out of world-class events. These may be social, educational or both. And, they will always create memories that contribute to stronger relationships and growth of your practice.

about Event management
Invoices and records on a tablet

Staff Training

Like the best coaches, it is imperative for you to get the most out of every player on your team. In many practices, this means better teamwork. For others, it means baseline training focused on the customer care principles and business fundamentals that are crucial to long-term success.

about Staff Training
Woman leading a training seminar

Hear from Others We Have Helped

As you know, nothing is more powerful than positive feedback from current clients. Others look to their experiences – and insights – before getting to know you. Exclusive Healthcare Solutions is no different. We welcome feedback from all our clients, and it is what drives us to improve.

Please take a few minutes to read what some of our current customers are saying about us, and do not hesitate to reach out to us directly with a specific question of your own.

San Antonio dentist and client Dr. Mazock

“Christa helped me figure out the issues with my practices and what was limiting our growth. She presented her suggestions in a logical way, and her plan of action was extremely well thought out. Frankly, it was and is very much exciting... everything just ‘clicked’ and made perfect sense. She helped systematically optimize and improve my two oral surgery practices and expand us into a third. Christa is one in a million!”

James B. Mazock, DDS, FAAOMS | San Antonio Oral & Maxillofacial Surgery Associates
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